Khelaghor af's Privacy Policy

Khelaghor af takes your privacy very seriously. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe.

This policy applies to khelaghor af's website, mobile app, and all digital services. It is in effect whenever you create an account, play games, or use any feature on our platform.

We apply the same standard of privacy protection to all users, whether in Bangladesh or anywhere else in the world. Our policy is built in accordance with international GDPR standards.

Khelaghor af collects two types of data — information you provide directly, and information generated automatically during your use of the platform.

We only collect information that is necessary. No unnecessary personal data is ever requested.

Khelaghor af uses your data for the following purposes:

• To Create & Manage Your Account
• To process payments and verify financial transactions
• For KYC verification and identity confirmation
• To Provide Customer Support & Resolve Issues
• To Prevent Fraud & Money Laundering
• To Ensure Responsible Gaming & Detect Unusual Activity
• To improve the platform based on your preferences
• To send you relevant promotions and offers (with your consent)
• To meet legal obligations

We never use your data to make decisions that work against your interests. Your consent is required before your data is used for marketing purposes, and you may withdraw that consent at any time.

Khelaghor af never sells your data to third parties. However, data may be shared in certain specific circumstances:

• Payment Provider: For deposit and withdrawal processing. They are also bound by their own privacy policies.
• KYC Service Provider: For identity verification purposes.
• Game Software Provider: Limited data to ensure fair gameplay.
• Legal Authorities: When required by court order or government directive.
• Fraud Prevention Agency: To prevent fraud and money laundering.

Khelaghor af uses cookies to enhance your browsing experience and ensure the platform functions properly.

You can disable non-essential cookies from your browser settings. Note that turning off essential cookies may affect certain platform features.

Khelaghor af uses industry-standard technologies and practices to keep your data secure:

• All sensitive data is stored with 256-bit AES encryption
• Keeping data transfers secure via TLS 1.3 protocol
• Two-Factor Authentication (2FA)
• Regular Security Audits & Penetration Testing
• Restricted server access and log monitoring
• Automated Threat Detection System

Keep in mind, however, that no one can guarantee complete security on the internet. Always use a strong password and never share it with anyone.

You have the following rights over your data:

• Right to Access: You Can Request to See What Data We Hold About You
• Right to Rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: You Can Request Deletion of Your Data Under Certain Conditions
• Right to Restrict Processing: You Can Request to Restrict Certain Uses
• Right to Data Portability: You can download a copy of your data
• Right to Object: You Can Object to Certain Uses of Your Data
• Right to Withdraw Consent: You Can Opt Out of Marketing Communications at Any Time

To exercise any of these rights, email us at support@khelaghoraf.app. We typically respond within 30 business days.

Khelaghor af retains your data only for as long as necessary:

• All data is retained for as long as your account remains active
• Even after account closure, financial records are retained for up to 7 years to meet legal obligations
• KYC documents are retained for up to 5 years after account closure
• Support chat records are retained for up to 2 years
• Data is securely deleted upon expiry

For legal reasons, some data may not be possible to delete before the designated retention period.

Khelaghor af strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store data from minors.

If we become aware that a person under 18 has created an account, we will immediately close that account and delete all associated data.

If you have any questions, concerns, or complaints about the privacy policy, please get in touch with us:

If this privacy policy changes, a notice will be posted on the website, and for significant changes, you will be notified directly by email or SMS. The latest version of the policy will always be available on this page.

For more information, visit our Terms & Conditions and Responsible Gaming page as well.